KW Concrete Leveling Privacy Policy  

KW Concrete Leveling ("Company," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://www.stlouisconcreteleveling.com (the "Site") and use our services.

By using our Site or our services, you agree to this Privacy Policy and consent to the collection, storage, and disclosure of your personal information as described here.

I. INFORMATION WE COLLECT

We collect both "Non-Personal Information" and "Personal Information."

1. Non-Personal Information
Non-Personal Information includes data that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring/exit pages, platform types, preferences, and click counts. We use cookies and similar technologies to collect Non-Personal Information, which helps us improve user experience on the Site. Non-Personal Information we may collect includes:

• Website traffic metrics
• Traffic sources
• Bounce rate and user interaction data
• General demographic details

2. Personal Information
Personal Information refers to data that can identify you personally. We collect the following types of Personal Information:

• Contact Information: Name, email address, phone number, and address when you submit a form or contact us.
• SMS Information: If you opt-in to receive SMS messages, we may collect your mobile number to send text messages about our services, promotions, and updates. You can unsubscribe at any time by replying "OUT."

3. Information Collected Automatically
When you visit the Site, we collect certain information automatically through cookies and similar technologies to enhance the user experience. This includes your IP address, browser type, pages visited, and timestamps.

4. Information Provided Voluntarily
You may provide Personal Information when signing up for services, requesting a quote, or opting in for notifications.

II. HOW WE USE AND SHARE INFORMATION

1. Use of Personal Information
We use your Personal Information to:

• Provide, operate, and maintain our services
• Communicate with you, including through SMS, regarding our services and promotions
• Respond to inquiries and provide customer support
• Improve our Site and services based on user feedback

2. Sharing of Personal Information
We do not sell, trade, rent, or share Personal Information for marketing purposes without your consent. We may share information with trusted service providers who assist us in operating our Site and providing our services, subject to confidentiality agreements. We may also share information to comply with legal requests or to prevent fraud or harm.

3. Use of Non-Personal Information
Non-Personal Information is used for improving our Site, tracking trends, and analyzing user patterns. This information does not identify you personally and may be shared with third parties for analytics or marketing purposes.

III. SMS MESSAGING AND OPT-OUT

If you opt in to receive SMS notifications, we will send you periodic messages about our services and promotions. You can stop receiving SMS messages by replying "STOP" to any message or by contacting us at contact@stlouisconcreteleveling.com. Message and data rates may apply.

IV. SECURITY MEASURES

We implement security measures to protect your Personal Information, including encryption, secure servers, and firewall protections. While we strive to protect your data, no security system is foolproof, and we cannot guarantee the absolute security of your information.

V. CHILDREN’S PRIVACY

Our Site and services are not intended for users under 13. We do not knowingly collect information from children under 13. If we learn of any Personal Information collected from a child under 13 without verified parental consent, we will delete it promptly. For questions, please contact us at contact@stlouisconcreteleveling.com.

VI. YOUR RIGHTS AND CHOICES

You may opt out of marketing communications by following the unsubscribe instructions in any email or SMS message. You can also request access to, correction, or deletion of your Personal Information by contacting us.

VII. LINKS TO OTHER WEBSITES

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any Personal Information.

VIII. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes by posting an updated policy on the Site. Continued use of our Site after changes constitutes acceptance of the updated policy.

IX. CONTACT US

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:

KW Concrete Leveling
Email: contact@stlouisconcreteleveling.com
Location: St. Louis, MO

Last Updated: October 28th, 2024